Back to overview

Web App Rootstock Connectivity Downtime Post Mortem

Jul 13 at 11:59pm UTC
Affected services
Adrastia App - Rootstock Connectivity

Resolved
Jul 13 at 11:59pm UTC

What happened

  • At 11:32 PM PST, all of our web app's Rootstock RPC providers become unavailable.
  • At 11:37 PM PST, we were notified of downtime and responded immediately.
  • At 11:47PM PST, our fix went live.

Why this happened

  • Our web app was only using 2 RPC providers for Rootstock, and they both went down.

Estimated costs

  • Users were unable to view Automatos worker balances for Rootstock via our web app for about 15 minutes. This did not negatively affect anyone.

How to prevent this in the future

  • We've already added another RPC provider for Rootstock to our web app, DRPC.